Executive Lounge Host (m/w/d)

As an Executive Lounge Host, you are a vital part of our team, ensuring that our guests enjoy first-class service in the Executive Lounge.

Your responsibilities include:

• Warmly and authentically welcoming our guests, responding attentively to their needs, and providing knowledgeable answers to their questions.
• Handling personal check-in and check-out procedures for guests in the Executive Lounge, ensuring smooth operations in collaboration with the team.
• Preparing food and beverage offerings during service times with a focus on freshness, variety, and presentation.
• Collaborating closely with your team and promoting open, goal-oriented teamwork throughout the Executive Lounge.
• Ensuring the lounge is always well-maintained, organized and equipped.
• Responding promptly and professionally to complaints, actively contributing to solutions, and informing the relevant managers for follow-up.
• Monitoring food and beverage inventory in the lounge and using resources responsibly.
• Consistently adhering to all hygiene, safety, and quality regulations.
• Taking on additional tasks when needed to enhance the guest experience or support the team.

What you bring with you:

• Entry-level experience in customer service roles within the hotel, leisure, or retail sectors
• Fluent in German and English.
• Excellent communication skills.
• Creativity and passion.
• A well-groomed appearance.
• Joy and enthusiasm for your job.

Your salary:

The minimum gross monthly salary (according to the collective agreement for full-time employees in the hotel and hospitality industry) is €2,263.00, with overpayment guaranteed depending on qualifications.

Why you should work at Hilton:

• Flat hierarchies and a “first name” culture foster true team spirit.
• Professional onboarding and training, including a personal buddy to ensure a great start to your career.
• Exciting variety in your daily work.
• National and international career opportunities and advancement prospects within our three hotels.
• Healthy mind & body: enjoy healthy, free meals in our Team Member Restaurant.
• Team events and regular career talks.
• “Sleep In Experience” – experience the hotel from a guest’s perspective.
• Great and affordable travel opportunities – plan your perfect vacation with Hilton.
• We cover your commuting costs and pay for your public transport ticket (annual pass).

We have so much more to share and show you—but one job ad just isn’t enough! For more insights into our hotels and behind-the-scenes impressions, visit us on social media:

Instagram: CareersHiltonAustria

If we’ve sparked your curiosity, we look forward to receiving your compelling application (cover letter, CV

with photo, certificates).

📧 Email: apply.job.28443661@hokifyjob.com

We look forward to meeting you!

Warm regards,

Your Hilton Austria Team